This agreement has been prepared in accordance with the obligation to conclude a contract for sales made over the internet (See: Regulation on Procedures and Principles for the Implementation of Distance Contracts published in the Official Gazette dated 27.11.2014 and numbered 29188) and is set out in the following articles.
SELLER
BUYER
Individuals who make purchases on SMM Snap.com based on their membership information.
From now on, referred to as the BUYER.
2.1. The subject of this agreement is to determine the rights and obligations of the parties concerning the sale and delivery of the product ordered electronically by the BUYER from the SELLER’s website, SMM Snap.com, in accordance with the Law No. 4077 on Consumer Protection and the Regulation on Distance Contracts.
2.2. The BUYER acknowledges and declares that they have been informed about the basic characteristics, sales price, payment method, delivery conditions, and the right of withdrawal related to the product or service and has confirmed these details electronically before placing an order. The preliminary information and invoice available on the payment page of the SMM Snap.com website are integral parts of this agreement.
This agreement is concluded when the BUYER completes their order on SMM Snap.com.
The details, including the full sale price, taxes included, and quantity of the product and services ordered by the BUYER, have been sent to the customer via email after the order is placed. These products will hereinafter be referred to as the PRODUCT.
The BUYER acknowledges and declares that installment sales are only made using credit cards issued by banks and that they will verify the relevant interest rates and default interest information separately with their bank. Interest and default interest provisions are applied under the credit card agreement between the bank and the BUYER. The installment payment terms follow the agreement signed between the BUYER and the card-issuing bank. The BUYER is responsible for tracking installment numbers and payments through their bank statements.
7.1. The BUYER acknowledges and confirms that they have read and understood the product’s essential characteristics, sale price, payment method, and delivery conditions on SMM Snap.com and has electronically confirmed the sale.
7.2. By confirming this agreement electronically, the BUYER also confirms that they have received accurate and complete information about the seller’s address, ordered products, total price, payment, and delivery details before entering into the distance contract.
7.3. The SELLER is responsible for delivering the PRODUCT in a complete, undamaged condition, matching the specifications mentioned in the order, along with warranty documents and user manuals (if applicable).
7.4. If the fulfillment of the order becomes impossible, the SELLER must inform the BUYER before the contractual obligation expires and may provide an equivalent product or refund the BUYER.
7.5. The SELLER is not obliged to deliver the PRODUCT if the payment is not made or canceled by the bank.
7.6. If the bank or financial institution refuses to pay the SELLER for the purchased PRODUCT, the BUYER must return the PRODUCT within three (3) days at their own expense.
7.7. If unforeseen events (such as natural disasters, transportation disruptions, fires, earthquakes, floods) prevent the delivery of the PRODUCT, the SELLER must inform the BUYER, who may choose to cancel the order, replace it with a similar item, or postpone delivery.
7.8. If the BUYER exploits any technical vulnerabilities of the SELLER, such as system errors, unfair advantages, or repeated improper usage, the SELLER reserves the right to cancel the transaction, terminate the user’s membership, and unilaterally terminate this contract.
7.9. The SELLER is not responsible for a decrease in followers due to reasons beyond its control. If followers are used for resale and accounts are closed due to policy violations, the loss of followers is considered normal.
If any provision of this Agreement is deemed legally invalid or unenforceable, it shall not affect the validity of the remaining provisions. The parties agree that applicable laws will replace invalid provisions and that the rest of the Agreement will remain in force.
The SELLER acknowledges that the BUYER has the right to withdraw from the contract without any legal or penal obligation and without providing a reason, provided that the service has not been delivered. If the withdrawal notice reaches the SELLER or product provider, the product will be refunded.
The BUYER accepts that in the event of a dispute, the SELLER’s records (including computer and audio recordings) shall be considered conclusive evidence.
11.1. Non-returnable products include single-use items, downloadable software, and products in the social media services category.
11.2. The BUYER cannot exercise the right of withdrawal for personalized products made to their specifications or services with a risk of spoilage or expiration.
For disputes arising from this Agreement, the Consumer Arbitration Boards are authorized for disputes up to the amount announced by the Ministry of Industry and Trade, and the Consumer Courts and Enforcement Offices at the residence of the BUYER and SELLER are authorized for higher amounts.
Upon completing the order on the site, the BUYER shall be deemed to have accepted all the terms of this agreement.
